Currently National Recoveries does not offer interactive chat features via the website or social media. However, we would love to assist you via phone. Please contact us! If you have a Federal loan account with us, please contact our U.S. Department of Education Contract office at 1-877-221-9729. If you do not have a Federal account with the U.S. Department of Education, please contact our Corporate Headquarters at 1-800-685-3086.